Personal data

CNS Institut is the data controller for personal data collected through this website.For any questions about your personal data, contact us at contact@cnsinstitut.com or write to CNS Institut, 27–29 avenue de Saint-Mandé, 75012 Paris, France.This page covers website visitors and their contact enquiries or job applications. Data collected as part of our research and surveys is covered by separate privacy information tailored to each project.

The form asks for your name, work email address and a description of your enquiry. Your company name is optional. We use this information to understand your enquiry, respond to you and prepare a proposal where appropriate.When you submit the form, your information is sent to CNS Institut through Wix, which provides the form’s technical functionality.We process requests for proposals to take steps towards a potential contractual relationship. Other contact enquiries are processed on the basis of our legitimate interest in responding to enquiries about our business.

The information you submit is intended for authorised members of CNS Institut who handle your enquiry.We use Wix to host the website and operate the form, and Microsoft 365 for our business email. These providers support the technical processing, delivery and storage of our communications.These services may involve processing personal data outside the European Economic Area. Depending on the transfer, the safeguards provided by these suppliers include an adequacy decision or the European Commission’s standard contractual clauses. For further information about the applicable safeguards, contact us at contact@cnsinstitut.com.

Data relating to contact enquiries that do not lead to the provision of services is retained for 12 months after the correspondence has concluded, then deleted.Where an enquiry leads to the provision of services, the data required to manage the contractual relationship is retained for its duration. Certain information may subsequently be archived to meet our legal obligations or defend our rights.

If you contact us at recrutement@cnsinstitut.com, the information you provide is used solely to assess your application and communicate with you. Access is restricted to authorised people involved in recruitment.Unsuccessful applications are deleted when the recruitment process has concluded. We do not retain CVs for future opportunities.

Access to your personal data is restricted to people authorised to process it. Our staff are contractually required to comply with our confidentiality, security and privacy policies and procedures.CNS Institut implements appropriate technical and organisational measures to protect the personal data entrusted to it against unauthorised access, loss or alteration.

For information about the cookies and other tracking technologies used on our website, their purposes and how to manage your choices, please consult our cookie policy.

Subject to the conditions set out in the GDPR, you may request access to your personal data, its rectification or erasure, or restriction of its processing. Depending on the processing concerned, you also have the right to object and the right to data portability. Where processing is based on your consent, you may withdraw it at any time.To exercise your rights, contact us at contact@cnsinstitut.com or write to CNS Institut, 27–29 avenue de Saint-Mandé, 75012 Paris, France.We will respond within one month of receiving your request. This period may be extended by a further two months where justified by the complexity or number of requests; we will inform you of any extension within the first month.You may also lodge a complaint with the French data protection authority, the "Commission nationale de l’informatique et des libertés"  (CNIL): www.cnil.fr.