MARKET RESEARCH · IN FRANCE AND INTERNATIONALLY
Your market, your questions.
Research to inform your decisions.
Whether your project focuses on France, a single country or several markets, CNS Institut adapts its approach to your objectives. Surveys, data collection and analysis: we draw on the right sources to understand your customers, competitors and market.
Central coordination from Paris
Methods tailored to your market
DIVERSE LANGUAGES. MANY MARKETS. ONE TEAM.
On the ground.
Without borders.
+ Multilingual fieldwork
+ In-house call centre
+ National & international research
+ Tailored methodologies
RESEARCH WHERE YOU NEED IT
One country or several,
the same rigour.
We support businesses focused on their domestic market as well as those looking to explore or compare several countries. Our Paris-based team and partners tailor each study to its scope, language needs and local context.
01
The market’s language
Interviews adapted to local respondents to collect precise information.
02
A tailored methodology
A research approach designed for your market, with a common framework when comparing several countries.
03
Coordination from Paris
One contact to coordinate data, monitor collection and consolidate your deliverables.
Countries where we regularly conduct research
The scope is tailored to your requirements.
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29 countries where we regularly conduct research
In France, across Europe and beyond, research tailored to your market.
OUR EXPERTISE
The right method.
For the right question.
Every study starts with your needs. We design data collection and analysis around your objectives, markets and budget.
Compare prices, offers and perceptions to assess your position in the market.
Measure your customers’ experience, understand their expectations and identify opportunities for improvement.
Measure behaviours and explore motivations to answer your research questions.
Our in-house call centre conducts surveys and mystery calls in France and internationally, in your respondents’ language.
Analyse offers, commercial practices and the businesses operating in your markets.
Design a bespoke study using the methods and sources best suited to your research question.
The right data,
wherever it is.
CNS Institut designs and conducts market research using the most relevant sources to answer your questions. Alongside our surveys, we collect and cross-reference information from fieldwork, the web and specialised databases.
Supported by partners and data providers, we act as a control tower: centralising, checking and harmonising information to provide you with a consistent, usable dataset.
OUR HISTORIC EXPERTISE
Automotive expertise at our core.
Methods across all sectors.
Founded to meet the needs of the automotive spare parts and services sector, CNS Institut helps aftermarket players understand their markets: spare parts, networks, distribution and services.
Our longstanding experience with technical markets and professional respondents also informs our work in other sectors.
Aftermarket
Spare parts
Networks & distribution
OUR APPROACH
A dedicated team.
From brief to findings.
A single point of contact coordinates your study, data sources and collection methods. Our in-house call centre provides direct supervision of telephone surveys, complemented as needed by our partners and data providers.
01
Define your needs
We agree on research objectives, respondents, countries and timing.
02
Design the research
Sources, questionnaires and collection methods are tailored to the information you need.
03
Collect & control
We coordinate surveys and other data sources, then check the quality of the data collected.
04
Analyse & report
Findings are organised in databases, tables and summaries suited to your project.